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Damaged 95% household in house shifting

Consumer Complaint ID : CCNO32808   85

Packers and Movers  Post date : June 28, 2019

Dear Sir,

We hired Agarwal packer and movers by DRS group for shifting the household from etawah to Agra on dated 25.06.2019. They sent 5 unskilled staff for packing and loading . After packing of household in an unprofessional way they were ready to go for Agra at 4 Pm. However being a short distance about 125 km they arrived at 5pm on next day 26.06.2019 after many calls to HO and Agra office.Meanwhile we came to know that driver was in druken condition and vehicle is stading at any unknown location without any satff of company.Afterthat When we checked our household we found 99% luggage was wetty and damaged condition moreover 85 % items were physicaly damaged like washing machine,almirah,kids motor bikes,cycle,one costly painting,hondaactiva scooter and other so many items.Floor of vehicle was filled totally with water. I would like to make clear one more thing that after loading they demanded 100% advance payment through cheque even my protest that if the household were lost and damaged in tansition they assured that it is my responsibility.On 26 .06.2019 when i tracking vehicle and unable to found its location I stopped my given cheque of rs 30000.00 in the scarcity of lostor damaged of all household . Now they are asking for full payment and presurrisng for file of long claim process.

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Damaged 95% household in house shifting Damaged 95% household in house shifting Damaged 95% household in house shifting Damaged 95% household in house shifting Damaged 95% household in house shifting

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