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Order and Payment issue with Jio mart and PayTM

Consumer Complaint ID : CCNO34234   97

Online Order  Post date : June 9, 2020

I had tried placing an order on JIO Mart on 4th June 2020. I proceeded to the payment and payment was done Successfully. Money got deducted from my account. However the order was not successfully placed and the items are still in my cart.

I had raised a complaint with Jiomart via email. I have not recieved any concrete solution of the same. Also they are unreachable on their telephone helpline numbers. I tried to reach them by social media also, but got no response. I feel cheated and helpless.

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Order and Payment issue with Jio mart and PayTM Order and Payment issue with Jio mart and PayTM Order and Payment issue with Jio mart and PayTM

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Reviewed Item : Online Order
Author Rating : 5

Complaint Against : JIO Mart
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    No emails from Consumer Court Kannan S September 24, 2020

    I have raised several complaints, but can't see any of them, neither any emails are received as acknowledgement, nor a copy, no status gets updated either. We have a fair idea why consumers plight is such, from this experience - when consumer court itself has poor service, where will they go?