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Missing product denied to deliver

Complain ID : CCN035472   26  

Online Order Complaint Date: January 6, 2023
I had purchased two solar light set of 4pcs and i received that item on 25/12/2022, when i was unboxing, i found only 2 solar light, rest 6pcs are missing. I called to amazon customer care regarding this situation, they told me he'll help me resolved this problem. But today they denied to help me.

I have following document and video:-
1. Invoice
2. Warrenty slip
3. Picture of product box which i received
4. Picture of product when unboxing
5. Full video clip of unboxing product.

Kindly help me out these type of worse situation where amazon denied and i have no contact with saller because i have purchased these item from E-Commerce web site AMAZON.

Thanking you
Complaint Against : Amazon E-Commerce

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