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Flipkart.com Not refunding my amount nor replacing the item

Complain ID : CCN031324   22  

Online Order Complaint Date: January 10, 2019
Modified date: April 12, 2019
  • State :  Rajasthan
  • City :  Bhiwadi
  • Address: Casablanca Industries (Pvt.) Ltd.near Karankunj Bhiwadi,Rajasthan-301019
Dear Sir,
Purchased online VE-VAISHNO Mega BASS portable speaker 3W Bluetooth speaker ORDER NO. OD114234095500409000.We made repeated requests but they did not refund the amount. However, a replacement was suggested by the agency, for which we accepted. Now, the agency has neither refunding the amount nor giving any replacement.
Requested for a refund as I had received the item in a damaged condition.As of now there is no response from the agency/seller.
Hence, request you to help,please

Refund request
ID 12101428314933710003
ID 12101430015869370541
Replacement request
ID 12101432799223814345

Thanking you in obligation
Complaint Against : Flipkart.com

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