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Delivery of an extremely cheap bouquet against INR 849 order

Complain ID : CCN034413   23  

Online Order Complaint Date: September 24, 2020
  • State :  Assam
  • City :  Jorhat
  • Address: Tarajan Path, Nr Hanuman Mandir, Jorhat Assam-785001
I have ordered a bouquet of worth INR 849 on Phoolwala.com with ORDER ID PW176182. The bank transaction id is 109960906157 (CCAvenue Reference) placed on 15/09/2020 06:58:49 via Paytm Wallet. The flower bouquet had to contain 15 diffrent yellow flowers, but the delivered product was an extremely cheap bouquet with no resemblance at all with the ordered product. It is the online fraud of Phoolwala.com. On contacting the helpline, they do not recieve calls nor do they reply to mails. Overall, Late delivery service, degraged quality of flower service and fraud with product ordered.
Complaint Against : phoolwala.com

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