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Not responding for refund, products were damaged and of not right fit.

Complain ID : CCN029904   25  

Online Fraud Complaint Date: August 5, 2018
Modified date: August 21, 2018
  • State :  Karnataka
  • City :  Bangalore
  • Address: No 6, Balaji Nilaya, 1st Floor, 6th Main, 2nd Cross, GD Park Extn, Vyalikaval, Bangalore - 560003
I order this in March of 2018, got it after a month, the products were damaged and of not right fit. It took them another 2 months to do a reverse pick up. By the time they refunded the money, the account I used to make this purchase was closed for 4 months. They gave an incorrect Transaction number, which I was informed by my bank that it was not the right information. When I got back to them, they've been playing around and now stopped replying completely. I've called them multiple times and been messaging on twitter. They're saying they'll send me the screenshot of the bank transaction, but haven't yet. It's been 5 months since all this, still no resolutions. All they keep saying is the "appreciate my concern".Seriously tired and feeling scammed.
Complaint Against : Mango Fashion online

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