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Koinex Wallet deposit not credited, No body is reverting from Koinex Customer Care

Complain ID : CCN028897   31  

Online Fraud Complaint Date: March 12, 2018
Modified date: March 31, 2018
I had deposited RS.2000 in the Koinex wallet via UPI. The deposit process was completed on 05/03/2018. Its been a week but money is still not reflecting in wallet and status is shown as pending.No body is reverting from Koinex Customer Care.The details are attached herewith.Reference No. 805919487994.They had responded in mail that money will reflect in 30 min. - 60 min.
Complaint Against : Koinex

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