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Daraback shows sometimes wrong, I had a problem with my databack from last 3 months.

Complain ID : CCN031606   46  

NGO Complaint Complaint Date: February 17, 2019
Modified date: March 7, 2019
Respect sir/madam,
Iam one of user of databack.
My registered mobile number :9063499144
My registered email:gangadharnalamati3701@gmail.com

I had a problem with my databack from last 3 months.when i signing into data back it shows something went wrong please try again later . please kindly solve my problem.
Complaint Against : Databack app manager

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