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Mobile Problem, purchased Motorola G6Play, visited twice to service center in AGRA in 10 days

Complain ID : CCN030085   19  

Mobile Complaint Complaint Date: August 25, 2018
Modified date: September 22, 2018
  • State :  Uttar Pradesh
  • City :  Agra
  • Address: H. No-7, New Avdesh Puri, Karm Yogi, Kamla Nagar, AGRA
I have just purchased Motorola G6Play on 1 July 2018. After 10 days of using the device the apps started automatically functioning itself without even touching the screen. I have visited twice to service center in AGRA in 10 days, but the problem still persist. The service center engineer was asked me to replace the device but now they are refusing that the device can only be replaced within 7 days of purchasing it. So what should I do now, Should I stay in service center forever I am working in a private ltd company here in Agra and it is not possible for me to visit on daily basis to service center. Kindly look into the matter as I am very disappointed with the after sales service of your Motorola center here in AGRA.Service Process 1st July-2018 & 2nd service 16 July but mobile problem not solve.
Complaint Against : Mobile Company & Mobile Seller

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