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Lg Nexus 5x a month ago on 31st December 2016 fingerprint sensor not working

Complain ID : CCN023780   16  

Mobile Complaint Complaint Date: February 3, 2017
Modified date: February 5, 2017
  • State :  Bihar
  • City :  Muzaffarpur
  • Address: Nr.Kanhoulinaka.No.2,Kachisarai Road
I bought my Lg Nexus 5x a month ago on 31st December 2016 but now from 2nd February 2017 the fingerprint sensor settings have disappeared from the security settings and the sensor is not working , I used my phone in safe mode & also did a factory reset but none of them have been useful what should I do

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