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Got defected product from amazon

Complain ID : CCN034206   29  

Mobile Complaint Complaint Date: May 27, 2020
Hlw team i bought samsung galaxy m31 from amazon and they sent me a defected phone after conplaining 3 4 times they denied to replace it withing 10 days replacement period. The phone overheats with normal usage and shuts down. It is defected product still they are not replacing it
Complaint Against : Amazon

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