Complain against ICICI Bank for No resolution after multiple follow ups
Complain ID : CCN020483 23
Loan Complaint
Complaint Date: June 18, 2016
Modified date: June 18, 2016
Loan A/c No. - LABNG00027419798 Applied for loan in 2014 and the bank representative (Madhu - 7760155330) confirmed over email too that after 2 years there will not be any penalty (5%) for foreclosure. This was under a scheme at that for a new 0 balance savings account along with the loan account there would be no pre-closure penalty. On agreeing we received the welcome kit immediately from him. We followed up with him, his manager Nithu [9916115501] & customer care to receive loan account welcome kit which never came till date. After 2 years, we visited ICICI Bank, Hope Farm branch for loan closure on 21st MAY only to learn that there is no waiver. They asked us to get the bank account details for which we had to come back to our house (15+ kms) & go back. After checking they confirmed that this account was never opened. Given that we had an email the bank representative took a request for waiver of penalty. After few days of follow up we were told that waiver is approved. On 27th MAY we submitted the balance amount cheque (from AXIS Bank) based on the charges provided by the bank representative. Now its been 20+ days but the account is not closed. After follow up with the bank representative & customer care regularly we were told (by email) that by 17th JUN it will be closed. There has been no update & today on calling they are saying it is still not approved. We have already paid EMI (17200) for JUN 2016 in access & nobody is confirming what is going on. Today after customer care representative, manager & bank account representative all got into a conference all, we were told to wait with no end date on this resolution.
Related complaints
-
As I was promised for the product however not get anything and emi startedAbhisek Gupta / Loan Complaint February 18, 2024 / Garulia / West Bengalfor the product however not get anything and
-
Loan disbursement issue, fake company, fraudsters kuberkredit financeNikita Pradhan / Loan Complaint January 28, 2024 / Puri / OrissaI applied for loan of 50000 for 12 months with 8%interest ... They approved it and asked for processing fee then agreement fee the insurance fee secur...
-
NOC PENDING ALL EMI PAIDMd Sohel Ahmed / Loan Complaint January 4, 2024 / Islampur-UttarDinajpur / West BengalAs per Mahindra finance islampur branch agent Manish dutta statement and assurance i paid my installment, he confirm that pay only installment amount,...
-
Complain against my vehicle loan provider IndusInd BankBinay Devnath / Loan Complaint November 25, 2023 / Guwahati / AssamI have a vehicle loan at IndusInd bank. Government announced the Moratorium on the period of lockdown . The IndusInd bank did not Inform me about the ...
-
Respected sir/mamnarendra soni / Loan Complaint October 14, 2023 / Kota-Kota / RajasthanManyewar mene bank se loan liye the unka emi bhi time se pay kar rha tha lekin last 6 month se buisness accha nahi chalne ke karan me emi pay nahi kar...
-
Regular loan inttallment be increased loan inttallmentJayshri balu khedekar / Loan Complaint October 2, 2023 / Pune / MaharashtraRegular loan inttallment be increased loan inttallment . But agent have behevers not good then the inttallment is incerese but it have the not good th...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply