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Laptop is not power on without plugging in adaptor

Complain ID : CCN034586   22  

Laptop Complaint Complaint Date: November 11, 2020
I have purchased a hp laptop 250 G7 from a retailer company Logtech Infoway Pvt ltd Trivandrum before 4 months (20 June 2020). Now it is not getting on. If i want to start the laptop, i have to put it for charging. I have approached the company. But they just ignored and asked me to go to hp service centre. When i approached hp service centre, they asked me to call the hp technical service centre. I have called the technical service centre, they said it is a problem with the battery and the technician will approach you within one week. But i want to replace this laptop or get back the money which i have spend to purchase this laptop
Complaint Against : Hp brand and Logtech Infoway Pvt Ltd Trivandrum

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