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TDR repudiate, The train was late for more than 13hrs in my boarding stn.

Complain ID : CCN032972   551   Complaint's Reply

IRCTC Booking Complaint Date: July 18, 2019
Modified date: October 4, 2019
My name is Rahul. I have booked ticket from Asn to Njp on 20-may-2019 with the journey date as 25-jun-2019 for 06336 /Guwahtai express in third AC class.

The train was late for more than 13hrs in my boarding stn.

So I filled the tdr from the irctc app against PNR Number 4158958520 with reason Train Late More Than Three Hours and Passenger Not Travelled.

And I got amazed that my tdr been repudiated by system .

This is really unfair for us that when a train is delayed more than 13 hours and I had not travelled then how come Indian Railways can reject my claim for the refund.

I hope you reply soon and please after reading all my case provide me the refund of Rs.2170.98/-

Your co-operation is solicited
Complaint Against : irctc

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