Tikona Refund Issue, I had applied for Tikona Broadband services
Complain ID : CCN032577 22
Internet Complaint
Complaint Date: June 1, 2019
Modified date: October 4, 2019
- State : Maharashtra
- City : Mumbai
- Address: 314 B Wing, Dhun Building, 3rd Floor, Room No.6, Lamington Road, Mumbai - 400007
I had applied for Tikona Broadband services at my home and paid 6938 Rs for the same on 30th April 2019.
After following up for several days for installation finally I was informed that they cannot do installation at my premises hence I asked them for a refund on 7th May. I was assured I would receive my full refund within 15-20 days. I have still not received my refund and today when I called them they said it will take another 10-15 days. This is really unacceptable and I am facing a lot of problems and mental harassment because of the this issue.
After following up for several days for installation finally I was informed that they cannot do installation at my premises hence I asked them for a refund on 7th May. I was assured I would receive my full refund within 15-20 days. I have still not received my refund and today when I called them they said it will take another 10-15 days. This is really unacceptable and I am facing a lot of problems and mental harassment because of the this issue.
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