Non accessibility of internet services complaint to customer service
Complain ID : CCN021100 18 Complaint's Reply
Internet Complaint
Complaint Date: July 14, 2016
Modified date: July 14, 2016
- State : Uttar Pradesh
- City : Ghaziabad
- Address: Panchmarhi Apartment, Flat No. - 301
It may kindly be noted that since 2/07/2016 there is frequent disconnection of my internet services provided by you and since 7/07/2016 I'm literary unable to access the internet services and regarding it I've made a complaint to customer service but the issue remain unsolved but it was told that the same will be resolved within 24 hours but your engineer not yet visited for resolution even after task was assigned. Further the same type of problem had arised in the past which was also attended by the company with undue delay even after regular reminders and follow up for resolution. User ID - 1114639030
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Complaints
MTNL Internet frequent service interription/disconnections by amarpreet:
(4 of 5)
Who is responsible and to be penalised for same, how does one measures cumulative frequent disruptions on a monthly basis and quantify the loss and defeciency in service
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