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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

HTC REPAIR COMPLAINT SERVICE CENTER

Complain ID : CCN020842   20  

Internet Complaint Complaint Date: July 2, 2016
Modified date: July 3, 2016
  • State :  Gujarat
  • City :  Valsad
  • Address: 203 B Dev Darshan Apt
My existing ticket number - 216223356010494.
I have visited the service centre of HTC from 3 months and have given the phone for repair 4 times and still the problem persists. i requested them to make a replacement or provide a DO letter for it but there is no reply from their side. they have raised a quotation for my repair though the phone is in warranty. An alternative phone is also not provided for this. and it has been a month still no reply from their side about the repair status.
They have also given a quotation of RS. 1000 though the phone is in additional warranty

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