Claim settlement, I have Purchased Motor Policy for my Car (HR-51-BG-1366) from Oriental insurance c
Complain ID : CCN031675 47
Insurance Complaint
Complaint Date: February 28, 2019
Modified date: March 7, 2019
I have Purchased Motor Policy for my Car (HR-51-BG-1366) from Oriental insurance company,
My Policy Coverage is Bumper to Bumper (Cashless + Zero Debt)
My car met with an accident on 17-01-2019 and I have Informed about the damages to Oriental Insurance.
The Deputed Surveyor approved my claim.
1.) My car is not Repaired with Cashless benefit (but my policy have Cashless benefit).
2. Now during Claim Settlement, i have Paid Rs 88655.00 to repair workshop and i was paid by oriental insurance Rs 74320.00 Only ( less 14335.00).
Also I was not provided the assessment done by surveyor. and Surveyor is saying this is the hidden/consumable charges which are part of my policy.
While buying the Policy i was informed that only files charges needs to pay during the claim.
could you please look into this matter why i was not provided the cashless benefit and why there is large amount of deduction.
My Policy Coverage is Bumper to Bumper (Cashless + Zero Debt)
My car met with an accident on 17-01-2019 and I have Informed about the damages to Oriental Insurance.
The Deputed Surveyor approved my claim.
1.) My car is not Repaired with Cashless benefit (but my policy have Cashless benefit).
2. Now during Claim Settlement, i have Paid Rs 88655.00 to repair workshop and i was paid by oriental insurance Rs 74320.00 Only ( less 14335.00).
Also I was not provided the assessment done by surveyor. and Surveyor is saying this is the hidden/consumable charges which are part of my policy.
While buying the Policy i was informed that only files charges needs to pay during the claim.
could you please look into this matter why i was not provided the cashless benefit and why there is large amount of deduction.
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