Mental trauma by Max hospital
Complain ID : CCN018380 18
Hospital Complaint
Complaint Date: May 15, 2016
- State : Delhi
- City : South Delhi
- Address: 258, Nilgiri Apartment, Alaknanda New Delhi 110019
My wife was feeling pain in her right arm since last 1 month. We ve taken appointment of Dr. Kamal Dureja (Sr. Orthopedic Surgeon) at Max Hospital Saket and Dr. Dureja prescribed my wife few medicines for a week.
Our Mental harassment started the moment we visited to the private clinic (South City Medicentre) of Dr. Kamal Dureja after 7days. Dr. Dureja just took an X-ray and informed me that my wife has cancer and it is not easy to be treated. Dr Dureja was so confident without any test, sharing it to me. I had no clue and sat on the floor with tears in eyes but he asked me to get admitted my wife to Max hospital Saket for MRI and some other tests next morning.
My wife had wrist problem and X-ray department took x-ray of chest. When my wife informed, nurse told “she don’t have information from doctor”.
Just for the MRI and blood test, Max hospital Saket asked us stay 2days (11th -12th May 2016) in hospital and given estimate of INR 50,000. After spending 10hrs MRI was done and blood test but no clue of report, next morning oncologist visited and informed it is not cancer.
Max hospital took next full day for the discharge process and sent details to wrong email id of medical insurance company (Cholamandalam health Insurance). And insurance company rejected because only MRI and blood test was not required 2days hospitalization. Max hospital purposely admitted us to make money and even Dr. Dureja never visited to wife during 2days of stay. Finally 12th May evening, got discharged my wife after paying INR 25,000.
I was in mental trauma for 2nights just because of the wrong diagnosis of Dr. Kamal Dureja and Max hospital harassed like anything. Nobody was ready responsibility I was feeling like arrested by hospital management and cannot go out of hospital until insurance company settle the amount.
This kind of ill treatment we never expected from a hospital like Max hospital Saket. Now we are clueless about next treatment of my wife.
Please support to raise my voice against hospitals like Max , it can be with anyone
Our Mental harassment started the moment we visited to the private clinic (South City Medicentre) of Dr. Kamal Dureja after 7days. Dr. Dureja just took an X-ray and informed me that my wife has cancer and it is not easy to be treated. Dr Dureja was so confident without any test, sharing it to me. I had no clue and sat on the floor with tears in eyes but he asked me to get admitted my wife to Max hospital Saket for MRI and some other tests next morning.
My wife had wrist problem and X-ray department took x-ray of chest. When my wife informed, nurse told “she don’t have information from doctor”.
Just for the MRI and blood test, Max hospital Saket asked us stay 2days (11th -12th May 2016) in hospital and given estimate of INR 50,000. After spending 10hrs MRI was done and blood test but no clue of report, next morning oncologist visited and informed it is not cancer.
Max hospital took next full day for the discharge process and sent details to wrong email id of medical insurance company (Cholamandalam health Insurance). And insurance company rejected because only MRI and blood test was not required 2days hospitalization. Max hospital purposely admitted us to make money and even Dr. Dureja never visited to wife during 2days of stay. Finally 12th May evening, got discharged my wife after paying INR 25,000.
I was in mental trauma for 2nights just because of the wrong diagnosis of Dr. Kamal Dureja and Max hospital harassed like anything. Nobody was ready responsibility I was feeling like arrested by hospital management and cannot go out of hospital until insurance company settle the amount.
This kind of ill treatment we never expected from a hospital like Max hospital Saket. Now we are clueless about next treatment of my wife.
Please support to raise my voice against hospitals like Max , it can be with anyone
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