Warranty issue, I purchase Whirlpool Washing machine from Amazon India. Below details.
Complain ID : CCN031663 35
Home Appliances
Complaint Date: February 26, 2019
Modified date: March 17, 2019
Problem solve replacement done. I Yesterday i.e. 16/3/2019 I received new unit. Thanks for help.
Hello sir,
I purchase Whirlpool Washing machine from Amazon India. Below details.
Order date : 7th January 2019.
Delivery date : 9th January 2019.
Demo date : 15th January 2019.
I face some noise problem when machine in working from 1st day but the engineer given information this not a major problem Day to Day using the noise will be reduce. Due to this information we continue to use our machine but same problem face then I complaint on Amazon on dated 15th February 2019 and executive given whirlpool customer care number and same day I call to whirlpool customer care and make complaint. Monday 18th February 2019 engineer come from whirlpool and check the machine and face problem. Engineer want to open the machine and check some parts but we don’t give permission because it’s new device and i face this problem from first day. This is major problem but whirlpool engineer not provide correct information and I lost my return or replacement time. Please solve my problem. I also send mail to Whirlpool CEO and customer service but not provide solution of my problem. I want replacement of this unit because it’s major problem from first day but whirlpool engineer not provide correct information.
Hello sir,
I purchase Whirlpool Washing machine from Amazon India. Below details.
Order date : 7th January 2019.
Delivery date : 9th January 2019.
Demo date : 15th January 2019.
I face some noise problem when machine in working from 1st day but the engineer given information this not a major problem Day to Day using the noise will be reduce. Due to this information we continue to use our machine but same problem face then I complaint on Amazon on dated 15th February 2019 and executive given whirlpool customer care number and same day I call to whirlpool customer care and make complaint. Monday 18th February 2019 engineer come from whirlpool and check the machine and face problem. Engineer want to open the machine and check some parts but we don’t give permission because it’s new device and i face this problem from first day. This is major problem but whirlpool engineer not provide correct information and I lost my return or replacement time. Please solve my problem. I also send mail to Whirlpool CEO and customer service but not provide solution of my problem. I want replacement of this unit because it’s major problem from first day but whirlpool engineer not provide correct information.
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