Mentally harrasement from Amazon india and Gati
Complain ID : CCN030998 17
Harassment
Complaint Date: November 29, 2018
Modified date: December 7, 2018
- State : Karnataka
- Address: No 14, Siri Nilaya, 3rd Cross, Babu Reddy Road, NGR Layout, Roopenaagrahara, Bangalore 560068
My register number is 9535426883, I had placed order on 27th oct which was supposed to delivered on 12th nov Via Gatikwe 3ck bangalore to pincode 844115, But the order was not delivered on time,
9 to 10 times I called gati person that had been provided for delivery, but number comes not reachable.
personally cotacted gati for parcel for delivery and requested for near by hub location, I went there to collect parcel but,
address provided by gati no longer exist & Gatikwe 3ck bangalore customer support team called and inform that we won't have hub in that location we are not providing service there.
Then contacted Amazon where I spoke with rajeev who replaced order and promised for fast delivery on 15th nov where seller Cloudtail India Pvt Ltd shipped some product with ecom and 2 with gati courier.
Ecom Expressdelivered the parcel within 2 to 3 days and parcel which was shipped via gati still the delivery to be happen.
From gati I recieved call from Amit jha from Hajipur hub who told me that product will be delivered on 20th.
No one turned up again I called Amit jha he inform that we will delivery the parcel by 21st or 22nd,
no on turned again and his number went not reachable.
again on 24th person name Nand lal from Hajipur hub called me for delivery from Gati and he inform that we will deliver the product by 24th before 7pm.
All this gone for toss and no one turned up for delivery same person nand lal called me today(29th nov 11:04am)for delivery but no one had called me.
I personally requested Nand lal to delivery the product ASAP where he informed that don'y for sure you will get the delivery on 27th nov.
Amazon India being a prime member and paying extra 1000 bucks for premium service, if this you are providing then
I don't have anything to say.
I have waited for my parcel from last one month but what I am getting from Gatikwe 3ck bangaloreis we will deliver the parcel today tomorrow.
I mean what wrong I have done and why you people making me suffer for all these.
This is seriously a worst service that I ever got from amazon.
If Gatikwedon't want to deliver product then why they calling again and again.
And more over fun thing is that I got message from Amazon.comAmazon India that since you are not reachable or available so will will attempt delivery again.
9 to 10 times I called gati person that had been provided for delivery, but number comes not reachable.
personally cotacted gati for parcel for delivery and requested for near by hub location, I went there to collect parcel but,
address provided by gati no longer exist & Gatikwe 3ck bangalore customer support team called and inform that we won't have hub in that location we are not providing service there.
Then contacted Amazon where I spoke with rajeev who replaced order and promised for fast delivery on 15th nov where seller Cloudtail India Pvt Ltd shipped some product with ecom and 2 with gati courier.
Ecom Expressdelivered the parcel within 2 to 3 days and parcel which was shipped via gati still the delivery to be happen.
From gati I recieved call from Amit jha from Hajipur hub who told me that product will be delivered on 20th.
No one turned up again I called Amit jha he inform that we will delivery the parcel by 21st or 22nd,
no on turned again and his number went not reachable.
again on 24th person name Nand lal from Hajipur hub called me for delivery from Gati and he inform that we will deliver the product by 24th before 7pm.
All this gone for toss and no one turned up for delivery same person nand lal called me today(29th nov 11:04am)for delivery but no one had called me.
I personally requested Nand lal to delivery the product ASAP where he informed that don'y for sure you will get the delivery on 27th nov.
Amazon India being a prime member and paying extra 1000 bucks for premium service, if this you are providing then
I don't have anything to say.
I have waited for my parcel from last one month but what I am getting from Gatikwe 3ck bangaloreis we will deliver the parcel today tomorrow.
I mean what wrong I have done and why you people making me suffer for all these.
This is seriously a worst service that I ever got from amazon.
If Gatikwedon't want to deliver product then why they calling again and again.
And more over fun thing is that I got message from Amazon.comAmazon India that since you are not reachable or available so will will attempt delivery again.
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