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Harassment and Abuse against the recover - RBL Bank Credit card

Complain ID : CCN032477   23  

Harassment Complaint Date: May 23, 2019
Modified date: October 4, 2019
  • State :  Maharashtra
  • City :  Nashik
  • Address: Golden River Appt Saraswati Nagar Panchak Jailroad Nashik
Hello Team,
My father Shri. Anil Jakatdar is using a RBL Bank Credit card. In the month of March he has used the card when my mother had a fracture in her Hand. In the Month of April we made the payment of the Minimum Amount of Rs.5400.
In the end of April we got the call from RBL collection team to pay the for which my father in formed that he will pay the amount after certain period of time. Recently we made Payment of Rs.30000 on 18th May 2019 with the Reference no. 02270918735000000161558171144107. Today my mom received the call from the Manager Navnath Kale and asked for the Payment. My mom informed that we have already made the payment and please check your system. Even more my father also told him that we have made the payment and kindly dont call. He started to abuse in the Vulgar language and said See what I will do now. This is a rediculious act by a collection agency Manager(as claimed by Mr. Navnath Kale.). I want you people to check and investigate the same and kindly provide me the justice from these kind of collection agents as they want to get the higher incentives they can go to any level of harassment. I want you to take a fare decision about the same and please provide me Justice.
Complaint Against : Navnath Kale

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