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Cheating and Fraud by Great Holiday Club

Complain ID : CCN015541   25   Complaint's Reply

GST Tax Complaint Complaint Date: December 25, 2015
  • State :  Haryana
  • City :  Rohtak
  • Address: Kothi No 3 Officers Residences MDU Campus Rohtak





























Sr No

Information given by MD. Khurshid Alam of Great Holiday Club

Actual Position as told by the Customer Care Representatives and as given in the Documents received from the Great Holiday Club

1.       

MD. Khurshid Alam informed me that this is a new and different concept offered by the company known as “Ownership” and it is different from the “Season” Concept. The members under “Ownership” will have added advantages of availability of resorts throughout the year without any consideration for the Season (Purple, Red, White and Blue).


 

The Documents received from the Great Holiday Club says that this is the Membership of Blue Season which is the lowest season having no advantages. This is an off season and most of the times Resort Booking is not available during this season.


MD Khurshid Alam befooled us by giving us a misleading information.

2.       

MD. Khurshid Alam informed me that The Great Holiday Club Offers a free pick-up and free drop facility to its members.

The Customer Care Centre representatives told that there is no such facility available to the members.

3.       

MD. Khurshid Alam informed me that The Great Holiday Club Offers local transportation facilities to its members and members will be required to pay only for the fuel cost. The Vehicle and the Driver will be provided to the members free of charges.

The Customer Care Centre representatives told that there is no such facility available to the members.

4.       

The Tele-caller and the representatives of the Great Holiday Club informed me that the Gift Voucher is free

Now the Great Holiday Club demands Rs.3000/= for availing that so called Gift Voucher. This is an example of sheer cheating.


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    Azure Vacation Leisure & Holiday club cheated to there members by purvegkumar:

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    Complain against company : Azure vacation leisure & holiday club" located at park avenue resort, goa
    Contract No.CL-3/AV/120/A0100
    Member ID- A2665

    I am member of "Azure vacation leisure & holiday club" for 25 years. Office of this club is located at basement of Park avenue resort.

    This club is giving lots of promise at the time of membership marketing like confirm booking within one day before check in, pickup and drop facility from hotel, 10 holiday credit points per day booking, free holiday week and one time 100/bonus credit points and many more.

    This is my 1st booking request raised on 11 april 2016 for hiliday booking
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    Official website www.azurevacation.net is having lots of wrong information like contact no, fake list of resorts, support team is worst in resolving and respond on quarry.

    Only one lady who is responsible for booking and she (ms.Rajita) always kept her mobile switched off mode.

    MD of this company ms.Mahi and Mr.Ravi naik is also not coming up for there customer support.

    I am suffering from last 22 days for booking request confirmation and till date no result.

    I have paid Rs 135,000.00 for member ship + 9,576.00/for maintenance charge till date. (Total paid amount Rs 144,576.00/till date).

    I request you to help me for refund of this amount as there are not giving services as per commitment.

    Regards
    Purveg patel
    9925066062
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    rude behavior by veena saxena:

    (4 of 5)

    I with wife were called for presentation but we were introduced to kurshid alam who was very rude and we amazed by his behavior and on the other had he was blaming us that we are rude to him.
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    great experience by vinay kumar:

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