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Did not refund my money

Complain ID : CCN034719   24  

Fraud Complaint Complaint Date: December 11, 2020
  • State :  Andhra Pradesh
  • City :  Kurnool
  • Address: 86/296-B, Mahalaxmi Nagar ,near NCC Canteen ,kullur, Kurnool , Andhra Pradesh. Pin Code : 518002
Complaint on swiggy and Vodafone idea (vi)
,Kurnool city.

I have ordered milk shakes on makers of milkshake restaurant through swiggy with payment mode of phonepe

After confirmation of order , money got debited. I didn’t receive any call or text messages from delivery person or swiggy team.
I didn’t receive my order, with out intimation my order was canceled by swiggy.

When I asked for my return of money 382
They didn’t refund instead they say that
Delivery person tried to call you, but I didn’t receive any call or message.
I lost my money of 382 with any service or product.
Either swiggy is responsible or mobile network is responsible for my loss of money
Complaint Against : Swiggy and Vodafone idea (vi)

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