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Zomato Delivered only one item of a combo of 5 items

Complain ID : CCN032228   31  

Food Complaint Complaint Date: May 3, 2019
Modified date: October 4, 2019
I have ordered a combo of Lemon chicken in Zomato food delivery Mobile App which comprises of 2chapathi,lemon chicken, Biryani, rice, Dal but they have delivered only Lemon chicken. After complaining the same in zomato customer support nearly after 30mins they told they can't refund amount for the missing items but I asked them to cancel the order and take back the delivered parcel and refund my full amount but they denied.What shall I do with the delivered half food item? Even after repeated conversations they denied to accept my request of refunding the full amount. I had waited for their response for nearly 1hour with Hunger and didn't eat food till evening because of their pathetic service. This had effected my physical and mental health for which I am filing this complaint to your higher self
Complaint Against : Zomato

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