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Part of product having manufacturing defect, Gawalinagar, Telco Bhosari road, Bhosari, Pune

Complain ID : CCN032110   25  

File A Complaint Complaint Date: April 22, 2019
Modified date: October 4, 2019
Dipak Ighe
Gawalinagar, Telco Bhosari road, Bhosari, Pune 411026 opp. Rose Garden
Mob. No.8087425821

Montra Blue 1.2D 2018 model (EN14766)
Purchased on 13 April 2019

Issue:
When I was riding today morning rear tube automatically got busted near valve. At bottom of valve there was breakage. If tube is getting defected within week of purchase it's definitely have a manufacturing defect.
I have contacted company but company denied to replace tube even if having 30 day replacement guarantee.
Please look into matter and provide assistance as soon as possible.
Thank you

CMA Dipak Ighe
8087425821
Complaint Against : TI Cycles of India (Montra Cycles)

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