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Product not delivered, but money charged and harassment from flipkart

Complain ID : CCN029338   18  

Delivery Complaint Complaint Date: May 28, 2018
Modified date: June 1, 2018
Hello
I want help regarding customer harassment from flipkart.

I ordered a prepaid hp pen drive from flipkart.

On 21 of may, i got a notification/ message that my product has been delivered, but the product was not delivered.

Since then, i have been regularly asking flipkart to help me regarding my order. They are not helping me out.

I have sent so many mails, calls, tweets but the only thing i hear from them is on a call and that too to wait for 24 hours.

They say executive has delivered the order but no one has been contacted.

They have sent a digital signature as a proof, but its just my surname and not the name of any member. Further it does not have the contact of the member.

Its a headache talking to them.

Please find below details of order


Pls suggest how i can be helped

Thanks

Ankush Jain

9717477434

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