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Empty Parcel, I placed a order of Samsung galaxy m20 on Amazon.com

Complain ID : CCN032243   27  

Delivery Complaint Complaint Date: May 4, 2019
Modified date: October 4, 2019
Dear sir/ma'am
I placed a order of Samsung galaxy m20 on Amazon.com when I receive a parcel (20feb) I found data cable adapter and many user guide pages. But handset not found. I called on Amazon help center. They told me your problem solve in 4 days. After 4 days I called on help center, they told me we are not able to replace and refund.
Complaint Against : Amazon

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