Geyser in warranty and not working, but still not replacing or repairing the product
Complain ID : CCN029895 33
Customer Support
Complaint Date: August 4, 2018
- State : Andhra Pradesh
- City : Hyderabad
- Address: Flat 302, Silver Shade Apartment, Road No 30
Hi,
I purchased Kenstar geyser around one year back and it has two year warranty on product and 5 year warranty on the tank, suddenly one day tank started to leak and I registered the complain, first they said that they will repair it but they were unable to repair it, now it more than 2 months but still they have not taken any action, they are saying that they have initiated for replacement but nothing has happened till now, please look into it
I purchased Kenstar geyser around one year back and it has two year warranty on product and 5 year warranty on the tank, suddenly one day tank started to leak and I registered the complain, first they said that they will repair it but they were unable to repair it, now it more than 2 months but still they have not taken any action, they are saying that they have initiated for replacement but nothing has happened till now, please look into it
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