Internet down, nobody is resolving
Complain ID : CCN034451 30
Customer Care
Complaint Date: October 1, 2020
- State : Maharashtra
- City : Pune
- Address: A 902,akshay Tower,9th,near Euro School, Wakad,euro School
My hathway internet is down since past 4 days. I had multiple follow ups through all channels (Call to customer care, visit to Hathway office, tweet) to no avail. I keep getting fake promise that the issue will be resolved soon. I am draining lot of energy and time in this. I visited Hathway office and after that I am trying to follow up with the guy present at office but he is not responding. Nobody cares about consumer pain. I am forced to go to leave from office as I am heavily dependent on broadband internet. I need refund of my 6 month plan amount as I will prefer to switch to other ISP.
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