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Complaint for booked bus tickets form MakeMyTrip.com cancel tickets

Complain ID : CCN018433   45   Complaint's Reply

Customer Care Complaint Date: May 17, 2016
Modified date: May 18, 2016
  • State :  Madhya Pradesh
  • City :  Rewa
  • Address: Ward No 16 Behind P.k. School Near Ashirvaad Marriage Hall
Hello,
I booked bus tickets on 16/05/2016 for Ujjain aprox 9:30 p.m but b'coz of wrong timing I request to cancel that tickets at aprox 11:30 pm. As per cancellation rules of this website if I cancel the tickets under 0-12 hrs 100% amount will be refundable. but in my case they deduct aprox 50% of the booking amount.I already sent so many mails for this but their response is too bad.so please help me and taking action against this.

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    Complaint for booked bus tickets from MakeMyTrip.com cancel tickets by MakeMyTripCare:

    (4 of 5)

    Dear Anonymous

    We were looking into your concern but have found that a few important details are missing.

    Please provide us with the following details:

    - Booking ID or
    - Email address used at the time of booking

    We await your response to get the matter checked at our end.

    Assuring you best of our services.

    Team-MakeMyTrip Care

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