Complaint for booked bus tickets form MakeMyTrip.com cancel tickets
Complain ID : CC18433 129 Complaint's Reply
Customer Care
Complaint Date : May 17, 2016
- State : Madhya Pradesh
- City : Rewa
- Address: Ward No 16 Behind P.k. School Near Ashirvaad Marriage Hall
Hello,
I booked bus tickets on 16/05/2016 for Ujjain aprox 9:30 p.m but b'coz of wrong timing I request to cancel that tickets at aprox 11:30 pm. As per cancellation rules of this website if I cancel the tickets under 0-12 hrs 100% amount will be refundable. but in my case they deduct aprox 50% of the booking amount.I already sent so many mails for this but their response is too bad.so please help me and taking action against this.
I booked bus tickets on 16/05/2016 for Ujjain aprox 9:30 p.m but b'coz of wrong timing I request to cancel that tickets at aprox 11:30 pm. As per cancellation rules of this website if I cancel the tickets under 0-12 hrs 100% amount will be refundable. but in my case they deduct aprox 50% of the booking amount.I already sent so many mails for this but their response is too bad.so please help me and taking action against this.
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Complaint for booked bus tickets from MakeMyTrip.com cancel tickets by MakeMyTripCare:
(4 of 5)
Dear Anonymous
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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