Sangrur outlet of Woodland and the color for one gents jacket was worsen very badly with spots.
Complain ID : CCN032414 24
Consumer
Complaint Date: May 20, 2019
Modified date: October 4, 2019
I purchased two jackets on 31.01.2019 from Sangrur outlet of Woodland and the color for one gents jacket was worsen very badly with spots.Then I contacted woodland outlet on 05.02.2019 and shown them the problem they told me to bring original Bill.Then on 12.02.2019 (mentioned on Repair slip)i again visited with bill and jacket then they told its washing issue and get it washed. I get the same washed but problem was still there I contacted they told that it will be sent. In march I visited them they shown me the jacket which was in same position and they told me to use for one week and then return which I did not accept as the problem was still there then they assured that they will send it again to company. Now almost three months passed and they have not even informed me the status today I called them then they told me to collect the jacket as it is as the company has not given replacement.i written several mails to woodland, in each reply they assured that they are looking into the matter. in last mail they told to get in touch with concrned store for further assistance. its harrasment of the consumer as the jacket amounting to Rs.3000/- is not worth to wear for 5 days. I have the repair and submission slip and jacket is lying with same store at Sangrur in same conditions
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