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Dispute against purchase of garments, this complain against a shop keeper M/s Prem Sarees

Complain ID : CCN030562   28   Complaint's Reply

Consumer Complaint Date: October 10, 2018
Modified date: October 22, 2018
  • State :  Haryana
  • City :  Faridabad
  • Address: H No. E31/23 Secont Floor BPTP Sector 85
Dear Sir / Madam,

this complain against a shop keeper M/s Prem Sarees 9899447009(GST No.06ADEPK5359B1ZT) which situated in NIT Faridabad.

I have purchased a dress garment from my wife to attained a function which was purchased in urgency. the salesman has taken measuring 2 times and 1 time from the shop owner for fitting and we also explain him the urgency and he assured then he will arrange the same with in time with good fitting. he deliver the same on time however we was trusting on shop keeper so my wife not taken trial at there but when we see the product at my home that was completely damaged and we asked to him for the same and he replied I will look in this but we asked for the fresh piece or refund of money and refuses us on the phone then we visited him to replace with fresh one or refund of my money but he was not willing to do any thing which was good for both. Then we kept the item with him only to pressurizing him but he upfront said to go from here. I was leave my contact number to him but he yet not connected to us and I was tried to connect with him on whatsup but he not responded. this transaction was hapaned on 22nd of September and I leave the article on 23rd of September and till date I was accepting his call but yet not I received any response from him. I just want the replace with new piece or refund of my money. please help me out.
Complaint Against : PREM SAREES GST NO. 06ADEPK5359B1ZT

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