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Damage bulb received in Tata Swach purifier company through online purchase

Complain ID : CCN021291   27   Complaint's Reply

Consumer Protection Complaint Date: July 24, 2016
Modified date: July 24, 2016
Hi,

I bought TATA Swach purifier from Tata company through online purchase. They sent me courier in which they had mentioned this product is for sample and not for sale. But I purchased online through Tata Swach website. After 3 months passed away this purifier is no working at all. I had registered complaint for this and after many follow ups then their executive visited to my home and replaced bulb which cost rs.575/- As the product is in warranty it should be free of cost. But he said you had purchased online they don't provide good products. I become shocked that such a reputed company is also involved in damage product and they didn't respond my email. Uptill now they didn't give me bill of rs.575. I want my money back 2999+575 and extra charges for not solving my problem on time.


Thanks
Pushpendra Singh

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    Hi,

    I just want to know in how many days my complaint get resolve.
    Please let me know.


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    Pushpendra Singh

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    How many days I have to wait for it regarding resolution of my complaint. Please reply waiting for your reply.



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    Pushpendra Singh

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