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Product found defective -No replacement/ refund as per customer demand

Complain ID : CCN028672   35  

Consumer Forum Complaint Date: January 8, 2018
Appario Retail Private ltd, Anjaneya Inftrastructure project no. 38 & 39, Hoskote Taluka, Bangalore Rural District, Bangalore, Karnataka 560067

Dear Madam Please once see the picture of my mobile not physical damage, actually physical damage of mobile -break the glass or display problem. But my mobile was not damage the glass and display. Incident ID n 171226-006901

As per the diagnosis from SC, informed the customer that it is considered as physical damage and will be repaired on chargeable basis. Rajith
Reamrk Date 2018-01-05 15:48:32

Company has responded to your complaint as per their terms and conditions, if you are not satisfied with the company response you may file your case with Consumer forum following the procedure prescribed by them. http://ncdrc.nic.in/ Complaint closed from NCH
Reamrk Date 2018-01-06 15:32:58

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