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Online complaint against freecharge for recharge

Complain ID : CCN019126   22   Complaint's Reply

Consumer Court Complaint Date: May 24, 2016
Modified date: May 24, 2016
i did recharge on freecharge on 17th may 2016 of 148 rs i got message that recharge failed i complaint against it and got reply pls contact the reliance about it i also contact them they said recharge failed and money refunded to freecharge and i send approx 50 emails but got same reply that we will not refund the money its a fraud with e wether u can check with reliance they confirm to u that recharge failed and money refunded.

Order ID:FCVW160517385933128
Recharge Number:7307977XXX
Operator:Reliance-GSM
Recharge Amount:Rs.148
Date of transaction: 17-May-2016 11:17 PM
Operator Reference ID :11039219830

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    We have found a big fraud by freecharge team. Now in these days they are offering some cashback on adding money. This is my humble request to all of you that please stop using freecharge and their wallet. They are totally fraud.
    I have loaded rs 5000 in freecharge wallet few days back. freecharge team has disabled these user id’ and saying that this is due to their internal policy. Now they are not ready to reactivate these accounts. But only for formality purpose they are asking for different types of documents as id proof.
    Friends, I am trying to activate my account from the last 15 days…..i have given at least 500 to 600 emails regarding this issue to freecharge….but still problem has not resolved.
    Friends, I have lost our 5000/- at freecharge scam.
    This is request to you that please be aware and stop using freecharge…because you can also be one of us.
    If anyone knows the way to recover our money ….then please suggest. We will be very much thankful to you..
    Ids which have disabled……

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