Rejection of Byju’s cancellation request
Complain ID : CCN032354 27
Consumer Complaint
Complaint Date: May 14, 2019
Modified date: October 4, 2019
I ordered for BYJU’S CBSE class 8 to 12 on K-12 Lenovo Tablet for are 74000. Payment of Rs. 66600 through Bajaj and Rs. 7400 through PayU. But I am not satisfied with quality of education and also receive a already used tablet so I made a cancellation request on 16 February which is within time of cancellation period but they do not respond it and after three months they denied my request saying that I am not contacting him but actually I reminded them frequently.
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