Make My Trip Blocked My Money
Complain ID : CC34163 133
Consumer Complaint
Complaint Date : April 24, 2020
- State : Andhra Pradesh
- City : Hyderabad
- Address: 206, Belvedere Apartment, Road No 8, Madhavpuri Hills, Chandanagar, Hyderabad, 500050, Telangana
This Is Regarding Cancellation Of Booking IDs= NH7505054201008 & NH7505054201006, When I Was Trying Canceling By Myself I Was Not Getting The Option To Get The Refund In My Original Payment Mode So I Had Contacted Make My Trip Support And Had A Chat With Their Support Expert (Chat Id: 10955240890809984) In The Chat Support Expert Has Clearly Communicated That If I Choose To Get A Refund In MyWallet Then “In My Cash There Is An Option Of Wallet Reversal, If I Click On Wallet Reversal Option Then My Refund Which Is Credit In My Cash Will Be Reversed And Get Credited In Original Payment Mode .”. After His Words Only I Decided To Cancel The Booking And Gave Consent To Him, Immediately After 5-10Mints I Got A Refund In My MMT MyWallet. But The Option Of Transferring That Money To Original Payment Mode Was Not Present. When Regarding This I Again Contacted MMT Support They Told Now Nothing Can Be Done Now And Asked To Contact After Lockdown Ends.
If That’s The Case Then Why Make My Trip Support Executive Told Me That I Can Able To Transfer MyWallet Money To Original Payment Mode? And First Of All Who Gave Make My Trip Rights To Block Our Money In Their My Wallet?
Now, I Am In Very Bad Need And Want A Refund In My Original Payment Mode So That I Can Utilize That Money (Credit) To Tackle My Current Financial Needs For Purchasing Medicines, Groceries, For Hospitalization, To Pay Utility Bills, Etc.
I Have No Plans To Go Anywhere (Any Trip) At Least For The Next 3 Years So MyCash Is Of No Use To Me.
I Request Make My Trip To Take Action Asap And Issue The Refund In Original Payment Mode. Now, It’s A Question Of My Survival.
Due To Lack Of Money In Hand If Anything Happens To Us And What If We Could Not Survive Then Who Will Be Responsible?
For Any Clarification, You Can Call Me Anytime
I am also having Hotel booking confirmation vouchers where nowhere it’s mentioned that refund with 0% penalty will be given only in MakeMyTrip wallet also I have attached the document of my chat history with MakeMyTrip support expert in which he had clearly said that I can able to transfer refund from MakeMyTrip wallet to Original payment mode once it’s gets credited to MMT wallet.
In addition to all this I also have a screenshot where It is clearly visible that Refund to Original payment method was available on 16th April (I took this screenshot when I was checking for refund option and thinking to cancel our plan), but later on, 19th April when we finally decided to cancel the bookings the option to get the refund in Original payment method was removed suddenly by MakeMyTrip. And then the issue starts…
If That’s The Case Then Why Make My Trip Support Executive Told Me That I Can Able To Transfer MyWallet Money To Original Payment Mode? And First Of All Who Gave Make My Trip Rights To Block Our Money In Their My Wallet?
Now, I Am In Very Bad Need And Want A Refund In My Original Payment Mode So That I Can Utilize That Money (Credit) To Tackle My Current Financial Needs For Purchasing Medicines, Groceries, For Hospitalization, To Pay Utility Bills, Etc.
I Have No Plans To Go Anywhere (Any Trip) At Least For The Next 3 Years So MyCash Is Of No Use To Me.
I Request Make My Trip To Take Action Asap And Issue The Refund In Original Payment Mode. Now, It’s A Question Of My Survival.
Due To Lack Of Money In Hand If Anything Happens To Us And What If We Could Not Survive Then Who Will Be Responsible?
For Any Clarification, You Can Call Me Anytime
I am also having Hotel booking confirmation vouchers where nowhere it’s mentioned that refund with 0% penalty will be given only in MakeMyTrip wallet also I have attached the document of my chat history with MakeMyTrip support expert in which he had clearly said that I can able to transfer refund from MakeMyTrip wallet to Original payment mode once it’s gets credited to MMT wallet.
In addition to all this I also have a screenshot where It is clearly visible that Refund to Original payment method was available on 16th April (I took this screenshot when I was checking for refund option and thinking to cancel our plan), but later on, 19th April when we finally decided to cancel the bookings the option to get the refund in Original payment method was removed suddenly by MakeMyTrip. And then the issue starts…
Related complaints
-
3 month back we sand scratch card from sun flower oilD.nagaragu / Consumer Complaint / September 2, 2019 / / Andhra Pradeshfrom sunfloweroil ltd. i bought 6 cans of oil.along insde scratch card send code of scratch card. i won prize j7 sumsung mobile phone but they are not given.their mobile no is:6384395032 -
Not adressing chimeny repair - Butterfly ChimenyJyothirmayi Munji / Consumer Complaint / July 12, 2019 / Srikakulam / Andhra PradeshWe purchased Butterfly Chimney in april 2019 and after the very first use, it stopped working. Hence raised complaint on May 14th with number B19051401297 and for the past 2 months, we didn't receive the solution yet. We tried reaching local agent, a...
-
Not issuing any refund even after disconnecting the service for more than 10 daysSharath Chandra / Consumer Complaint / May 14, 2019 / Jangaon / Andhra PradeshI have applied for internet connection with act fibernet in warangal, I did submit my ID proof, paid advance internt charges along with the installation charges, however even aftery registration and approval of connection they didn't install internet...
-
BigBasket.com - Account suspended and amount of 12000+ not being refundedMohammed Ahmed / Consumer Complaint / February 8, 2019 / Hyderabad / Andhra PradeshI used to have 2 accounts on bigbasket with email id [email protected] [email protected],i didn't know earlier that one person can have only one account,i ordered few things from their app with quantity which was permissible,if somet...
-
Flipkart has blocked my account. And amount is blockedShaik irshad / Consumer Complaint / February 7, 2019 / Madanapalle / Andhra PradeshFlipkart has blocked my account and my amount of 4100rs in that account.. I am contacting to flipkart to return my money back but there is no response from flipkart please help me to get my money back... Flipkart accountid: 9030953037
-
Winning tata safari prize, Shop clues senior assistan call kara he tells me to regestration fee to pVenkatesh / Consumer Complaint / October 7, 2018 / Srisailam / Andhra Pradeshi win Tata safari 1prize. Shop clues senior assistan call kara he tells me to regestration fee to pay 8500. To his accout number. Mai youska account ma dala. 20 minutes ka kall kara gst tax 2/percent bola amout 45200 to deposit Maraku nako bola to be...
Service issue | Complaint | Query | Feedback | Suggestion | Reply