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Extremely poor service SHEIN.COm an online shopping website

Complain ID : CCN029489   20  

Consumer Act Complaint Date: June 15, 2018
Modified date: August 21, 2018
  • State :  Madhya Pradesh
  • Address: 25, Sector ED , Scheme 94, Ring Road
SHEIN, an online shopping website, which promises the consumer good quality, had proved to be extremely unprofessional in their measures. Half of their pages don't respond ( which include the return order and contact us page). Th end or delivery man is not contactable most of the time, and he later refused to deliver my parcel, which I then had to collect from his office. They do not have an official number on which I can contact them and they disable the return page when we receive their orders. They purposefully do this so that the customer can neither contact them, not return the terrible items they send. This is sheer cheating.

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