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Complain Sathya Agencies regrading damage LG AC sale for customer

Complain ID : CCN030413   26  

Complaint Board Complaint Date: September 26, 2018
Modified date: October 22, 2018
Hi,

Request your attention towards my expereince of purchaing an LG Air Conditioner with the dealer "Sathya Agencies" at Karaikudi in Sivaganga District , Tamil Nade.
The A/C Unit was purchased during OCT 2018, the bills details of which are available as attached.
Recently i faced issues in the air conditioning unit and called up the service center to address the same, the request id for the same is ___________________.
Based upon the inputs from the Service agent , i got an update that i was sold a damaged unit and the service agent suspects that the damage apparently due to a rat bite which was covered up with a tape.

Kindly treat this as urgent and help me to replace the unit with a new one in order to avoid any future issues with the A/C Unit.

Thanking You.
JothiLakshmi S
MObile -8220781940
Complaint Against : sathy agencies

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