Mahindra and Mahindra Warranty claim not getting approved
Complain ID : CCN028576 49
Car Service Complaint
Complaint Date: November 30, 2017
Modified date: December 10, 2017
Good day Sir/ Mam
Myself , Khushwinder from Rohtak, Haryana. I bought a Mahindra Scorpio (Registration no. HR 41J0002) on 27th Sept 2017 from Lochab Motors Rohtak Haryana. On 27th November 2017 morning time I was travelling with my Mother and nephew in Gurugram, Haryana. A fellow driver noticed and indicated me about
the fire flames coming out from the fog lamp in bumper of the vehicle. I was not able to notice it myself as it was in blind sector for me while driving the vehicle. Suddenly I stopped the car and with the help of crowd, fire extinguised using sand as extinguishing medium. I immediately called Mahindra Helpline for assistance. And it was pathetic to note that they came after 3 hours. It should be shameful for Mahindra group . I submitted my vehicle to authorised Mahindra service center in Rohtak on 28th November. On29th November i visited the service center and it was found fully repaired by service center. I requested service manager to release my vehicle so that i can resume using it. But due to warranty issues vehicle is not released by service center. Vehicle is completely under warranty but it is not approved from the head office. Please look into the matter and help me get my vehicle back as soon as possible. There are already a lot of delays from Mahindra and no help is being provided by any of the helpline numbers. Attaching the on spot pictures of incident.
Thanks in advance.
Sincerely,
Khushwinder
Mob. No. 9813517969
Myself , Khushwinder from Rohtak, Haryana. I bought a Mahindra Scorpio (Registration no. HR 41J0002) on 27th Sept 2017 from Lochab Motors Rohtak Haryana. On 27th November 2017 morning time I was travelling with my Mother and nephew in Gurugram, Haryana. A fellow driver noticed and indicated me about
the fire flames coming out from the fog lamp in bumper of the vehicle. I was not able to notice it myself as it was in blind sector for me while driving the vehicle. Suddenly I stopped the car and with the help of crowd, fire extinguised using sand as extinguishing medium. I immediately called Mahindra Helpline for assistance. And it was pathetic to note that they came after 3 hours. It should be shameful for Mahindra group . I submitted my vehicle to authorised Mahindra service center in Rohtak on 28th November. On29th November i visited the service center and it was found fully repaired by service center. I requested service manager to release my vehicle so that i can resume using it. But due to warranty issues vehicle is not released by service center. Vehicle is completely under warranty but it is not approved from the head office. Please look into the matter and help me get my vehicle back as soon as possible. There are already a lot of delays from Mahindra and no help is being provided by any of the helpline numbers. Attaching the on spot pictures of incident.
Thanks in advance.
Sincerely,
Khushwinder
Mob. No. 9813517969
Related complaints
-
Reg-Service of my Honda Amaze Car- via Insurance ClaimSoundar / Car Service Complaint January 8, 2024 / Chennai / Tamil NaduMy Honda Amaze Car is flooded in the recent Mischaunge flood in Chennai .The Car is taken to Service centre of Capital Honda ,Perungudi . Inspite of m...
-
Bad serviceThanseem M Hussain / Car Service Complaint September 17, 2023 / Kottayam / KeralaHai Maruti, I had a bad experience from Maruti Suzuki ARENA Chavittuvari. My vehicle number is KL 05 AY 1125(Wagnor). My property's driver side door a...
-
Second service book date & time but not contact here meKuldeep Yadav / Car Service Complaint July 31, 2023 / Lucknow / Uttar Pradeshoneup moter mahanagar service k liye 29/07/23 book ki but not respond then next day service manager call take up talking service home next day 31/97/2...
-
NoGSTAmount-NoInvoiceNumber_No_Transperency_HighCost_ServiceGanesh Bevara / Car Service Complaint January 27, 2023 / Vijayawada / Andhra PradeshHi Sir, I have given my car(AP07AT1152) for repair/service as part of EPS complaint to the WORTH show room(EESHIKA automobiles),prasadampadu,vijayawad...
-
Tatd.in driver jobAbhishek / Car Service Complaint December 7, 2022 / Faridabad / Haryanatatd company has wrongly cheated me, without telling me, closed my id, neither tell me the reason, nor do they pick up my phoneIt is written on the id...
-
During complete warranty period I was charged for a failure partJaya Sambasivarao / Car Service Complaint July 27, 2022 / Vijayawada / Andhra PradeshDuring 4 year warranty period for failure spare part replacement I was charged from Volkswagen Vijayawada service Cente near ramarpadu my vehicle no a...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply