Complain Airtel DTH - Changed Setup Box by Airtel Service Engg. was not activated .
Complain ID : CCN030547 32
Cable DTH TV
Complaint Date: October 8, 2018
Modified date: October 22, 2018
- State : Maharashtra
- City : Palghar
- Address: Flat No-102, B Wing, Kinjal Complex, Yashwant Shrusti, Boisar-West
Dear Sir,
My Airtel DTH ID-3015016210 &
My Airtel DTH setup Box was faulty and I have raised complain to change my setup Box, they have changed my setup box after 4 days (Yesturday).
Then also setup was not activated they have committed to activate within 4 to 8 hrs but more than 36 hrs gone still my setup box is not activated. I have called many times to custumer care but is i didn't dot any help from them.
Also Service engg has taken setup box changing amount and his service cost ie- 200Rs setup box charge and 150Rs his Service charge then also Airtel has deducted 200Rs setup box charge from my DTH Balace amount.
I am so helpless now and tired about Airtel Service So I want my all amount back and return this setup box and some penalty to Airtel DTH SO that so that this problem should not suffer by other custumer.
Thanks
Regards
Dharmendra Sharma
7507166779
My Airtel DTH ID-3015016210 &
My Airtel DTH setup Box was faulty and I have raised complain to change my setup Box, they have changed my setup box after 4 days (Yesturday).
Then also setup was not activated they have committed to activate within 4 to 8 hrs but more than 36 hrs gone still my setup box is not activated. I have called many times to custumer care but is i didn't dot any help from them.
Also Service engg has taken setup box changing amount and his service cost ie- 200Rs setup box charge and 150Rs his Service charge then also Airtel has deducted 200Rs setup box charge from my DTH Balace amount.
I am so helpless now and tired about Airtel Service So I want my all amount back and return this setup box and some penalty to Airtel DTH SO that so that this problem should not suffer by other custumer.
Thanks
Regards
Dharmendra Sharma
7507166779
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