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Air tel DTH Demanding Service Charges Again

Complain ID : CCN018229   25  

Cable DTH TV Complaint Date: May 11, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: D/204, Nandanvan-3, Opp. Aagam Shopping World, Vesu
Dear Sir/Madam,

I am Airtel DTH Consumer.My Airtel DTH connection had a tecnical problme from few days. I called to customer care. Customer care executive said that technician will come & solve my problem & take Rs 150/- service charges.
Technician came & solve my problem that time. but after few hour same day, same problem displayed again...Today, I called again Airtel Customer care, Ms Sejal received my call & she said that service charge will be pay again. My first complaint was logged only 3-4 days ago. Customer care executive said, if i dont pay service charge again than she could not log my complain & disconnect the phone their side.

I request to you, Kindly solve my problem.

Jai Hind

Amit Kumar

Mob 9327365288

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