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Outgoing call stopped for long days

Complain ID : CCN034484   23  

BSNL Complaint Complaint Date: October 8, 2020
  • State :  West Bengal
  • City :  Kolkata
  • Address: 147 J C Khan Road, Lake View (Billing Address: 11/1/J Northern Avenue Kolkata - 700037)
Outgoing calls closed for long days (Complaint No. 1J0173997837) but I have already cleared my last payment due (Month of August-2020 which has been cleared on 24/09/2020). I have called BSNL customer care executives twice after the docket but they are failed to answer me. I re-complained again (complaint number KOL / CO / 2020/13744) but nothing happen. I have informed @BSNL_KOTD on 06/10/2020 and @BSNLCorporate on 07/10/2020 through Twitter account but I didn't get any reply from them. As usual BSNL have send bill for the month of September-2020 though I didn't get any service from them. Sir, why should I pay the current bill amount without getting any servive from BSNL. I humbly request you to please look into this matter.
Complaint Against : BSNL Customer Service

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