Homeshop18 : 2nd time Wrong kurtas and size 996435631 and Incorrect size received- 997731163
Complain ID : CCN021739 17
BSNL Complaint
Complaint Date: August 10, 2016
Modified date: August 10, 2016
- State : Maharashtra
- City : Pune
- Address: Infosys, Phase 2
I had placed order 997731163 for kurtis on 04-Jul and still my issue has not been resolved for replacement till date whrin received 2nd time Wrong kurtas and incorrect size -996435631 I called up many times these guys are simply wasting time stating it under process..i raised compliant on 02-Aug for 2nd time incorrect size and kurits..but till date reverse pick up has not been initiated.
Second complaint was for incorrect size XL received for 997731163, whrin reverse pick up was done on 2-Aug but till date no update on the same called up multiple times but the customer support do not hv any answers they are simply wasting time and stating your order in Quality check I don't understand wht quality check these guys do as it is 10days now m chasing for the same.
Pathetic replacement policy and service vry much disappointed also these guys are not refunding my amount as well...also there is no number or email id provided so that I can escalate to HS18 @ higher level..They are just sucking money. Actuly fade up chasing with guys....Fraud company
Second complaint was for incorrect size XL received for 997731163, whrin reverse pick up was done on 2-Aug but till date no update on the same called up multiple times but the customer support do not hv any answers they are simply wasting time and stating your order in Quality check I don't understand wht quality check these guys do as it is 10days now m chasing for the same.
Pathetic replacement policy and service vry much disappointed also these guys are not refunding my amount as well...also there is no number or email id provided so that I can escalate to HS18 @ higher level..They are just sucking money. Actuly fade up chasing with guys....Fraud company
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