Complain unauthorized deduction of balance from my 9474386374
Complain ID : CCN030488 31
BSNL Complaint
Complaint Date: October 3, 2018
Modified date: October 22, 2018
- State : West Bengal
- City : Durgapur-Barddhaman
- Address: Amrai More
suddenly at 02:06:11 PM a message came into my inbox "You are charged Rs 10 for subscribing the service Voicechat of validity 7 Days.For De-subscribe send SMS STOP to 155223"... although i've not even touch my phone or dial any number on this day 02/10/2018...then how can it be possible...i am unable to find any answer...then i called 1503 at 08:19 AM on 03/10/2018 to enquire...she (a CC executive) telling i've done to activate it...but it absolutely not possible for me to know the number 563005...then a message from 57171 came "Your service Voicechat is De-subscribed successfully. Thank you for using service"...though i not dialed it/ activate it/ or even used it.........its important official phone to receive in most cases...IN MOST CASES OFFENSIVE MESSAGES USED TO COME... DISTURBING IVRS CALL COMES... INSPITE OF ACTIVATED DND...if this used to continue i...we... moderate mob are helpless...
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