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Call offer days Cutting on festive periods, General Manager, BSNL, RTTC, Kaimanam PO

Complain ID : CCN028450   16  

BSNL Complaint Complaint Date: October 17, 2017
Modified date: October 17, 2017
  • State :  Kerala
  • City :  Kanhangad
  • Address: Madathil House, Near L.V Temple, Kanhangad (PO), Kasaragod - 671315
Sir,
Under BSNL STV schemeI have taken the data package of Rs.395 in which unlimitted calls offered for 56 days thus BSNL is bound to provide unintrrupted telecom services for 56 days. But BSNL not allowed me to make calls on festival days terming black days which is unlawful and against natural justice. As per the terms and conditions of the scheme I am entitled to enjoy 56 days unintrrupted service but in effect the actual period is only 52-53 days.I therefore request that necessary orders may please issuerd from the Hon. Court either to extend the period of validity of the scheme to make up the lost days or to stop the present ban on fesival days for which there is no justification.
Complaint Against : General Manager, BSNL, RTTC, Kaimanam PO, Thiruvanathapuram

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