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NOT GIVING REFUND - PNB account was closed in 15 JAN 2019 and Amazon sent a refund of 11,999/-

Complain ID : CCN031476   33  

Banks Complaint Complaint Date: January 31, 2019
Modified date: February 7, 2019
My PNB account was closed in 15 JAN 2019 and Amazon sent a refund of 11,999/- on 16 JAN 2019.
The refund transaction no is: 267080781918

The bank is denying that NO transaction had happened.

Please help me out, either bank is lying or Amazon, but my money is struck!!
Complaint Against : PNB BANK

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