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Forgery of Rs.10,000 by KOTAK MAHINDRA BANK, applied for opening a jifi current account

Complain ID : CCN022265   18  

Banks Complaint Complaint Date: August 31, 2016
Modified date: September 1, 2016
  • State :  Uttar Pradesh
  • City :  Greater Noida
  • Address: C1-1104 , Iitl Nimbus Express Parkview Apartments, Chi V ,chuhadpur, Greater Noida
I applied for opening a jifi current account in Kotak mahindra bank on 5th of August 2016. I followed all their procedures. Then i did a payment of RS.10,000/- as it was required to open the account. Since then, I have been trying to contact the bank everyday to get the status of my account. It has been more than 25 days but still i haven't received any sort of assurance. They have been carrying forward my requests all the time. My each and every request went in vain. I have been referred to different officials every time i seek for the explanation of the delay in procedure. When i went to my respective branch, they told me that information related to online accounts are not handled here and the customer care says me to visit the respective branch for help. I have been devastated by their act of negligence. i request you to please help me out soon.

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