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Charged interest without proper information

Complain ID : CCN036238   22  

Banks Complaint Complaint Date: September 30, 2023
I have a axis bank my zone credit card. i am neither able to login in axis bank app nor check transaction details. mostly i pay excess amount to avoid any extra charges or interest. but without informing me the bank agent called me and said i have been charged approx rs 1700 on principle amount approx 500 rs . i visited to the bank agent but they also failed to login axis bank app by which i can check my transations and dues.
Complaint Against : AXIS BANK

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